FAQ
Quick answers to common policy and capability questions
Where are servers located?
All SyncPostly production infrastructure is hosted in the United States. Data processing stays in-region unless you explicitly connect a third-party storage provider in another region.
Does using a VPN hurt reach?
Using a VPN generally does not hurt reach if your accounts are healthy. Maintain consistent login behavior and warm up new accounts with native posts before heavy scheduling.
Why block identical content on the same platform?
Most platforms disallow posting the exact same content to multiple accounts in parallel. To keep your API access safe, we enforce slight differences between posts on the same platform.
What is the viral growth consulting add-on?
A Pro-only concierge perk that offers email advice on TikTok and Instagram strategy. Availability is limited; contact support to join the waitlist.
How does SyncPostly connect to my accounts?
We use official OAuth flows for each platform. You never share passwords with us; you grant publish scopes and can revoke access anytime in the platform's security settings.